WE ARE The Sunshine Group, a full-service consulting and coaching firm specializing in family business, leadership transformation and organization design.

We ensure sound solutions and facilitation that break through blockages and produce turnaround growth throughout the lifespan of a family or a business.

WE KNOW ORGANIZATIONS and WE KNOW FAMILIES

We solve problems

INITIAL DISCOVERY: Our job is to uncover the what, why and who questions on the path to uncovering truths behind what appears obvious.

We respect detail

FACILITATION & FINDINGS: From standard data to relational interviews, we examine initial findings using a variety of filters to identify constraints and validate our assumptions.

We focus on facts

ENGAGEMENT & STRATEGY: Our engagement reflects the core needs of each client to ensure the integrity of the collaborative efforts and results.

Our clients discuss their experiences with The Sunshine Group

SERVICES

New ways of working require new strategies and fresh ways of leading. Our integrated knowledge of business performance and human behavior helps leaders and organizations make strategic and insightful decisions that bring about personal transformation and breakthrough performance.

We go beyond standard methods to change the underlying conditions that allow organizations to come alive and people to thrive.

Perhaps one of the most misunderstood and under-estimated disciplines is throughput thinking — seeing the world as a flat, fluid and integrated system of decisions and actions. This presents a set of special challenges that are not for the inexperienced. We consider these challenges as core to our breakthrough philosophy.

Even if strategy is clear, today’s complex and urgent environment leaves little patience for empty exercises or trivial gamesmanship. The Service Structure™ is a powerful methodology that identifies those hidden constraints embedded within the organization’s structure that are inhibiting peak performance.

Once identified, Service Structure™ relieves bottlenecks and enables organizations to perform in exceptional ways, driving profits, engagement and agile market response and performance.

These are Service Structure™ organizations: profitable, aware, engaged and relevant – anchoring on the market and able to move “at the speed of need.”©

FOR INVESTORS:

SERVICE STRUCTURE™ (Pat Pend) is an Investment Analysis Tool that provides tangible information investors need about a critical business criterion, which can’t be measured through financial documents and market studies — how the internal functions and performance capital is (and should be deployed) with respect to optimizing growth.

FOR ORGANIZATIONS:

SERVICE STRUCTURE™ (Pat Pend) creates a streamlined organization oriented towards timely delivery of products/services that exceeds dynamic market expectations, and in turn drives sales and profitability. A business that has used the SERVICE STRUCTURE™ process develops clear “sightlines” to the external market, becoming properly positioned for market penetration and profitability.

Colleen Abdoulah, CEO, describing her business’ turnaround with The Service Structure™

Dr. Marika N. Taishoff, Ph.D. describing the value and innovation of The Service Structure™

For business owning families, complex and overlapping priorities are the norm. At the intersection of their three roles – family members, business members and owners – complex structural and interpersonal issues can block the growth and vitality of even the most successful businesses and families.

In addition, crossing the threshold for generations of elders and new leaders is tricky and can be treacherous. By anchoring on the wisdom patterns of the past and leaning into the fresh energy of new thinking, the navigation of these changes is an elegant one.

We work with families on issues of succession, governance, family councils and roles in the family business and are often called upon to assist on issues related to the impact of wealth on families and how to prepare stewards to lead the family in the next generation. Our practical tools assist families in team building, communication and resolving conflicts.

SERVICE STRUCTURE™ is an Investment Analysis Tool

It provides an additional element of due diligence that can’t be measured through financial documents and market studies by measuring the agility with which a business responds to market demands, which predicts its likelihood of achieving planned growth.

When investment capital is on the line and hurdle rates need to be achieved, promises of performance are not enough. An investor must determine whether or not the business has the ability to design and execute strategies that will support rapid, effective responses to changes in the internal and external environment. SERVICE STRUCTURE™ uses a systematic process for identifying internal constraints that can inhibit the optimal level of Throughput that is required to achieve investment objectives, both in terms of sales and profitability.

    • Past and current numbers look good, but can the people within the organization perform at higher levels of efficiency and profitability to achieve investment goals?
    • Does the business have the ability to shift strategic direction to quickly and effectively respond to changes in the market’s needs and wants? If not, what is needed to create Throughput?
    • Is the business operation aligned with the expectations of its external customers? Can it stay aligned in the context of progressively higher expectations from the investor and/or the market?
    • Why hasn’t the current ownership/leadership been able to turn the business around when the opportunity looks so strong?
    • Which aspects of the business should be merged, consolidated, eliminated or expanded post-investment/acquisition? Which could operate with lower costs?
    • What will be required to transition a family-owned or closely-held organization into a more formal corporate structure?
    • Are the external players, such as suppliers, vendors, and distributors, functioning in alignment with business requirements?
    • Who is inhibiting success or unlikely to be successful post-investment/acquisition?
    • Who are key leaders? Are they positioned properly within the organization?
CONSULTING + COACHING

New ways of working require new strategies and fresh ways of leading. Our integrated knowledge of business performance and human behavior helps leaders and organizations make strategic and insightful decisions that bring about personal transformation and breakthrough performance.

We go beyond standard methods to change the underlying conditions that allow organizations to come alive and people to thrive.

Perhaps one of the most misunderstood and under-estimated disciplines is throughput thinking — seeing the world as a flat, fluid and integrated system of decisions and actions. This presents a set of special challenges that are not for the inexperienced. We consider these challenges as core to our breakthrough philosophy.

SERVICE STRUCTURE

Even if strategy is clear, today’s complex and urgent environment leaves little patience for empty exercises or trivial gamesmanship. The Service Structure© is a powerful methodology that identifies those hidden constraints embedded within the organization’s structure that are inhibiting peak performance.

Once identified, Service Structure relieves bottlenecks and enables organizations to perform in exceptional ways, driving profits, engagement and agile market response and performance.

These are Service Structure© organizations: profitable, aware, engaged and relevant – anchoring on the market and able to move “at the speed of need.”©

FOR INVESTORS:

SERVICE STRUCTURE© (Pat Pend) is an Investment Analysis Tool that provides tangible information investors need about a critical business criterion, which can’t be measured through financial documents and market studies — how the internal functions and performance capital is (and should be deployed) with respect to optimizing growth.

FOR ORGANIZATIONS:

SERVICE STRUCTURE© (Pat Pend) creates a streamlined organization oriented towards timely delivery of products/services that exceeds dynamic market expectations, and in turn drives sales and profitability. A business that has used the SERVICE STRUCTURE process develops clear “sightlines” to the external market, becoming properly positioned for market penetration and profitability.

FAMILIES + BUSINESS

For business owning families, complex and overlapping priorities are the norm. At the intersection of their three roles – family members, business members and owners – complex structural and interpersonal issues can block the growth and vitality of even the most successful businesses and families.

In addition, crossing the threshold for generations of elders and new leaders is tricky and can be treacherous. By anchoring on the wisdom patterns of the past and leaning into the fresh energy of new thinking, the navigation of these changes is an elegant one.

We work with families on issues of succession, governance, family councils and roles in the family business and are often called upon to assist on issues related to the impact of wealth on families and how to prepare stewards to lead the family in the next generation. Our practical tools assist families in team building, communication and resolving conflicts.

Private Equity / Hedge Funds / M & A

SERVICE STRUCTURE™ is an Investment Analysis Tool

It provides an additional element of due diligence that can’t be measured through financial documents and market studies by measuring the agility with which a business responds to market demands, which predicts its likelihood of achieving planned growth.

When investment capital is on the line and hurdle rates need to be achieved, promises of performance are not enough. An investor must determine whether or not the business has the ability to design and execute strategies that will support rapid, effective responses to changes in the internal and external environment. SERVICE STRUCTURE™ uses a systematic process for identifying internal constraints that can inhibit the optimal level of Throughput that is required to achieve investment objectives, both in terms of sales and profitability.

  • Past and current numbers look good, but can the people within the organization perform at higher levels of efficiency and profitability to achieve investment goals?
  • Does the business have the ability to shift strategic direction to quickly and effectively respond to changes in the market’s needs and wants? If not, what is needed to create Throughput?
  • Is the business operation aligned with the expectations of its external customers? Can it stay aligned in the context of progressively higher expectations from the investor and/or the market?
  • Why hasn’t the current ownership/leadership been able to turn the business around when the opportunity looks so strong?
  • Which aspects of the business should be merged, consolidated, eliminated or expanded post-investment/acquisition? Which could operate with lower costs?
  • What will be required to transition a family-owned or closely-held organization into a more formal corporate structure?
  • Are the external players, such as suppliers, vendors, and distributors, functioning in alignment with business requirements?
  • Who is inhibiting success or unlikely to be successful post-investment/acquisition?
  • Who are key leaders? Are they positioned properly within the organization?

CONTACT US

303-478-9708

CSS@SunshineConsultancy.com

Sunshine Consultancy
Denver, Colorado

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